Term and Conditions

Welcome to Closet Parade! These Terms and Conditions outline the rules and regulations for using our website (www.flexclothingstore.com) and purchasing our curated fashion items.

1. Our Fashion Community

Closet Parade caters to style-conscious individuals who appreciate effortless elegance in their wardrobe essentials—from our minimalist lumbar packs to tailored coats and comfortable loafers. Our terms reflect our commitment to quality, transparency, and your satisfaction.

2. User Responsibilities

As a valued member of our fashion community, you agree to:

• Provide accurate account and payment information
• Use the website only for lawful purposes
• Not reproduce, duplicate, or resell our products without authorization
• Comply with all applicable laws and regulations
• Accept responsibility for maintaining the confidentiality of your account credentials

3. Product Information

3.1 Product Descriptions

We strive to present our bags, boots, clothing, and other fashion items as accurately as possible. However, slight variations in color or texture may occur due to monitor settings. If you have any questions about a product, contact us before purchasing.

3.2 Availability

All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a full refund.

3.3 Hygiene Items

For health and hygiene reasons, we cannot accept returns on underwear, swimwear, or pierced jewelry unless faulty.

4. Ordering Process

4.1 Placing an Order

Select your items, proceed to checkout, and complete payment. You’ll receive an order confirmation email—consider this your receipt.

4.2 Order Acceptance

Your order represents an offer to purchase which we accept by sending a shipping confirmation. We reserve the right to refuse any order.

4.3 Pricing

All prices are in USD. We occasionally run promotions—discounts apply only during the stated period and cannot be applied retroactively.

5. Payment Terms

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation. For security, we use military-grade encryption—your financial details are as protected as our premium handbags.

6. Shipping Policy

6.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

6.2 Shipping Options

• Standard Shipping ($12.95): Via DHL or FedEx, delivered 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered 15-25 business days after shipment

6.3 Delivery Areas

We ship worldwide except to some Asian and remote regions. Customs duties may apply for international orders—these are the customer’s responsibility.

7. Returns & Exchanges

7.1 Return Window

We accept returns within 15 days of delivery. Items must be:

• In original condition (unworn, unwashed, with tags attached)
• In original packaging (including dust bags for handbags)
• Accompanied by proof of purchase

7.2 Return Process

Email [email protected] with your order number and return details. We’ll provide return instructions within 2 business days.

7.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable.

7.4 Exchanges

Follow the return process and specify your desired size/color. Price differences will be adjusted accordingly.

8. Intellectual Property

All content on this website—including product designs, logos, and imagery—is the property of Closet Parade and protected by intellectual property laws. Your purchase grants no rights to reproduce our designs.

9. Liability Limitations

Closet Parade is not liable for:

• Delays beyond our reasonable control (e.g., customs delays, natural disasters)
• Minor variations in product color or texture
• Indirect or consequential losses arising from product use

Our total liability for any claim related to your order shall not exceed the order’s total value.

10. Privacy

Your privacy matters to us. Our Privacy Policy details how we collect and use your information—with the same care we give to selecting our jumpsuits and rompers collection.

11. Governing Law

These terms are governed by the laws of the State of Arizona. Any disputes shall be resolved in Mesa, Arizona courts.

12. Changes to Terms

We may update these terms periodically. Continued use of our website constitutes acceptance of the revised terms.

13. Contact Us

For questions about these terms, contact our customer service team—who respond with California ease and London precision:

Email: [email protected]
Address: 4760 Hillside Street, Mesa, US 85225